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Product Features:
Q) When will my item ship?
A) Most items ship with-in 24-48 hrs.
Q) When will I get the tracking number?
A) Trupply ship items from multiple warehouses. Tracking number is available 24 hrs after shipping.
Q) What is your return policy?
A) Trupply offers 100% refund for unused items with-in 30 days.
Q) How can I get MTR?
A) MTRs are provided upon request. You can mention it at the time of order under "Order Notes" or email customer service.
Q) Who pays for shipping?
A) The buyer
Q) Where is Trupply located?
A) Trupply's main warehouse and office is in Houston TX.
Q) What are your customer service hours?
A) Monday to Firday 8 AM to 5 PM Central Time.
Q) I have more technical questions.
A) Email or call us for further help.
Import Products Made in India, Taiwan, Malaysia or China
are these gate valves for use on potable water system
Yes this would work well for potable water.
Ordered 2 weeks ago and status still says "preparing to ship". Little to no communication from the seller. Will I actually ever receive these items?
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Easy to order and pay for online. Received them in a timely manner.
Pipe was rusted and corroded inside and outside.
I’m still Waiting on my pipe that I ordered almost 3 weeks ago and now cannot get a return email from the company. The company seems to be hard to get a hold of when it comes to customer service.
