A) Most items ship with-in 24-48 hrs.
Q) When will I get the tracking number?
A) Trupply ship items from multiple warehouses. Tracking number is available 24 hrs after shipping.
Q) What is your return policy?
A) Trupply offers 100% refund for unused items with-in 30 days.
Q) How can I get MTR?
A) MTRs are provided upon request. You can mention it at the time of order under "Order Notes" or email customer service.
Q) Who pays for shipping?
A) The buyer
Q) Where is Trupply located?
A) Trupply's main warehouse and office is in Houston TX.
Q) What are your customer service hours?
A) Monday to Firday 8 AM to 5 PM Central Time.
Q) I have more technical questions.
A) Email or call us for further help.
QUESTIONS & ANSWERSAsk a Question
When ordering reducers does nominal size imply the ID pipe size? Also reducing size imply the amount to reduce it or the size to reduce it to? Thank you
The sizes are referred to as the Nominal Size where the size is "stated or expressed but not necessarily corresponding exactly to a real value." All pipe is rerenced in this way along with the pipe schedual. To identify sizes coresponding to Outside Diameters or Inside Diameters, take a look at our pipe chart in the link below. https://cdn.shopify.com/s/files/1/0881/7528/files/PipeChart_Trupply_2015.pdf?3187985856985819682
am pleased with purchase,will be back again Thanks
Good pricing good delivery
Good Selection, Great Price, Fast Shipping.. Definitely buy again!