Love your products, like your prices however I ordered components “in stock for immediate delivery”. Needed them ASAP, couldn’t upgrade delivery method. Took 8 days to print a label, didn’t get picked up by ups till day 10!
On January 28, this part was ordered. I am still awaiting a tracking details through UPS. This is for a customer who’s global valve coming off of their well leading to their irrigation supply as well as their residential water supply had broken and had a not isolated the line and cap the irrigation side off to restore water. This customer would still be without utilities. I haven’t received a tracking number out of the eight times I’ve called. I finally got through to one person and even still they couldn’t provide me with any details and this was over a week ago that I last spoke to them I have been charged. I have not received a notice that it has been shipped. I have not received the product. I would not recommend purchasing from this supplier, especially in emergency situations because of the lack of timely manner.
Ordered “in stock” items because i needed ASAP, took 8 days to print label, another two before UPS pickup, asked them to expedite shipping on day 7. No response! Not at all happy with Trypply
We have never gotten order and no one get back to me on email and they do not answer the phone. I just hope I haven't lost my money