I have requested MTRs 3 times with no response
I have been contacting you for over a week to return wrong items.I have not heard from you. Thank you
Product Features:
Portwest exclusive design | Translucent shell to see through peak and sides | Extra strong yet ultra lightweight Polycarbonate shell | offering UV 400 protection | 6 points textile harness | adjustable size | Vented shell for extra air-flow
Q) When will my item ship?
A) Most items ship with-in 24-48 hrs.
Q) When will I get the tracking number?
A) Trupply ship items from multiple warehouses. Tracking number is available 24 hrs after shipping.
Q) What is your return policy?
A) Trupply offers 100% refund for unused items with-in 30 days.
Q) How can I get MTR?
A) MTRs are provided upon request. You can mention it at the time of order under "Order Notes" or email customer service.
Q) Who pays for shipping?
A) The buyer
Q) Where is Trupply located?
A) Trupply's main warehouse and office is in Houston TX.
Q) What are your customer service hours?
A) Monday to Firday 8 AM to 5 PM Central Time.
Q) I have more technical questions.
A) Email or call us for further help.
Approved Import Products Made in Approved DFARS countries including Australia, Austria, Belgium, Canada, Denmark, Egypt, Finland, France, Germany, Greece, Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Turkey, United Kingdom of Great Britain and Northern Ireland
Coming Soon
How fast will I get the helmet?
We will process your order in under 24 hours. Depending on the shipping option you select will determine when it arrives.
Arrived within days of ordering. These hats will definitely help us locate each other while out amongst others in the quarries. Super comfortable!
I like the feel and a lot of people comment on the transparency. Very nice.
The clear hard hats are a huge hit! All the other contractors want to know where we got them! I steer them to Trupply!
While it was a mutual problem, I selected a BLUE translucent and vented hardhat, and the image showed blue, but the text with the hard hat showed yellow. I can live with yellow, but I'm not happy that the graphic with the online tool didn't show yellow to alert me to the error before the order was placed.
Yes, I have alerted Trupply to the issue, but have not heard back from them. Since they sent me a review form, AGAIN, I'm telling the truth on what went down.
The hard hat does what it should, but for DOUBLE the price of purchasing one locally (because I wanted a specific color), spending $24.xx vs. $12.xx locally, I continue to be disappointed at our shared error.
I ordered 2 hard hats 1 pink & 1 green. The green inside protection band was Popped. I sent pictures on friday September, 14, 2018 to show you what was wrong with it.
Sign up for our newsletter and be the first to know about coupons and special promotions.
© 2024, Trupply LLC Powered by Shopify
I have requested MTRs 3 times with no response
I have been contacting you for over a week to return wrong items.I have not heard from you. Thank you