A) Most items ship with-in 24-48 hrs.
Q) When will I get the tracking number?
A) Trupply ship items from multiple warehouses. Tracking number is available 24 hrs after shipping.
Q) What is your return policy?
A) Trupply offers 100% refund for unused items with-in 30 days.
Q) How can I get MTR?
A) MTRs are provided upon request. You can mention it at the time of order under "Order Notes" or email customer service.
Q) Who pays for shipping?
A) The buyer
Q) Where is Trupply located?
A) Trupply's main warehouse and office is in Houston TX.
Q) What are your customer service hours?
A) Monday to Firday 8 AM to 5 PM Central Time.
Q) I have more technical questions.
A) Email or call us for further help.
QUESTIONS & ANSWERSAsk a Question
How fast will I get the helmet?
We will process your order in under 24 hours. Depending on the shipping option you select will determine when it arrives.
The clear hard hats are a huge hit! All the other contractors want to know where we got them! I steer them to Trupply!
While it was a mutual problem, I selected a BLUE translucent and vented hardhat, and the image showed blue, but the text with the hard hat showed yellow. I can live with yellow, but I'm not happy that the graphic with the online tool didn't show yellow to alert me to the error before the order was placed.
Yes, I have alerted Trupply to the issue, but have not heard back from them. Since they sent me a review form, AGAIN, I'm telling the truth on what went down.
The hard hat does what it should, but for DOUBLE the price of purchasing one locally (because I wanted a specific color), spending $24.xx vs. $12.xx locally, I continue to be disappointed at our shared error.
I ordered 2 hard hats 1 pink & 1 green. The green inside protection band was Popped. I sent pictures on friday September, 14, 2018 to show you what was wrong with it.
I've been receiving compliments all week at work about my new hard hat. Everyone wants to know where I got it. Of course I can't tell them. Shipping was fast. Thanks trupply supply.
I loved it, very well made EXCELLENT !!!!! A++++++++